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By Richard Nanteland the staff of brandon-hall.com
Knowledge Is Power
What's the path to better learning, better collaboration,
and a better way to measure how well or poorly an organization is
performing? For many organizations, the answer is knowledge management.
Knowledge management products are extensive collaboration
tools with rules for the transfer of knowledge and information.
These products usually work across multiple platforms, servers,
intranets, groups, etc. They are powerful tools that can work together
with e-learning technologies to tie an organization together, create
a better work environment, and realize greater efficiencies across
the board.
Just as e-learning technologies are increasingly
being integrated into business workflows—providing training when
workers need it—so are the ideas behind knowledge management being
adopted by smart companies. It's easy to see how the two concepts
complement each other. Business intelligence applications can provide
real-time analysis of the impact of training, content management
capabilities can provide effective ways to access intellectual capital,
and performance measurement features can help create an atmosphere
of responsiveness and innovation.
Types of Knowledge Management Tools and Technology
There are a multitude of knowledge management
products on the market, which can be confusing for the uninitiated.
To make sense of all these technologies, it's useful to arrange
them into sub-categories:
- Business Intelligence (BI)
- Business Process Management/Workflow
- Collaboration
- Content/Document Management
- Portal
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- Data Integration
- Enterprise Infrastructure
- Expert Systems/Decision Support
- Expertise Location
- Customer Relationship Management (CRM)
- Search/Retrieval
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Our consultants in Knowledge Management (KM) will carefully
analyze your specific needs in KM and clearly determine the technological
means, practices and methods that will enable your company to appropriately
manage and develop its intellectual capital.

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ArgiSolv 8D
A Problem Solving Knowledge System that aids in developing
problem solving competency within the organization. This
system captures the thinking process that goes on during
the problem solving process in a model and extends it using.
ArgiSolvFMEA
This fmea system will facilitate the FMEA analysis process.
It provides data management capabilities and extensive reporting
capabilities.
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Root Cause Investigations
System (RCIS)
This System is a knowledge-management problem solving
system system which facilitates the root cause investigation
process.
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* We also provide training/consulting
services in the related areas.
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