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By Richard Nanteland the staff of brandon-hall.com

 

Knowledge Is Power

What's the path to better learning, better collaboration, and a better way to measure how well or poorly an organization is performing? For many organizations, the answer is knowledge management.

 

Knowledge management products are extensive collaboration tools with rules for the transfer of knowledge and information. These products usually work across multiple platforms, servers, intranets, groups, etc. They are powerful tools that can work together with e-learning technologies to tie an organization together, create a better work environment, and realize greater efficiencies across the board.

 

Just as e-learning technologies are increasingly being integrated into business workflows—providing training when workers need it—so are the ideas behind knowledge management being adopted by smart companies. It's easy to see how the two concepts complement each other. Business intelligence applications can provide real-time analysis of the impact of training, content management capabilities can provide effective ways to access intellectual capital, and performance measurement features can help create an atmosphere of responsiveness and innovation.

 

Types of Knowledge Management Tools and Technology

There are a multitude of knowledge management products on the market, which can be confusing for the uninitiated. To make sense of all these technologies, it's useful to arrange them into sub-categories:

  • Business Intelligence (BI)
  • Business Process Management/Workflow
  • Collaboration
  • Content/Document Management
  • Portal
  • Data Integration
  • Enterprise Infrastructure
  • Expert Systems/Decision Support
  • Expertise Location
  • Customer Relationship Management (CRM)
  • Search/Retrieval

Our consultants in Knowledge Management (KM) will carefully analyze your specific needs in KM and clearly determine the technological means, practices and methods that will enable your company to appropriately manage and develop its intellectual capital.

 

 

ArgiSolv 8D

A Problem Solving Knowledge System that aids in developing problem solving competency within the organization. This system captures the thinking process that goes on during the problem solving process in a model and extends it using.

 

ArgiSolvFMEA

This fmea system will facilitate the FMEA analysis process. It provides data management capabilities and extensive reporting capabilities.

Root Cause Investigations System (RCIS)

This System is a knowledge-management problem solving system system which facilitates the root cause investigation process.


* We also provide training/consulting services in the related areas.